Can I return merchandise after I receive it?

In very limited circumstances will goWholesale accept return merchandise after you have received it. If you receive merchandise that has grossly different conditions/quantities than what was listed on the manifest, immediately contact Customer Service at support@gowholesale.com when the delivery arrives.

You must contact Customer Service and file a return claim with us BEFORE attempting to return ship your order. Customer Service will investigate your return claim before rendering a binding decision.

Shipping damage is not grounds for returning an order. If goWholesale handled shipping and the product arrives damaged, immediately contact Customer Service support@gowholesale.com upon delivery so a freight claim may be filed. If you chose to arrange to ship for an order, you must contact the company that shipped your merchandise and file a claim directly with them.

Items returned to goWholesale without an approved return claim will not be accepted and goWholesale will not pay any costs associated with non-authorized return shipments.