Danny S.
- Total activity 85
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 0
- Subscriptions 50
Articles
Recent activity by Danny S.-
What shipping companies do you use?
Our shipping partners include: Fed Ex, UPS, Fed Ex Freight, UPS Freight and FreightQuote. The shipping options allowed/available will depend on the size, weight, and shipping distance.
-
Where can I get instructions to file a return claim?
Instructions for filing and RMA claim can be found on our Return Policy page.
-
If I return merchandise, will I receive a refund?
Authorized return claims will be refunded or credit be applied to your account. Please note that a 10% restocking fee may be applied. Please note, refused or returned-to-sender shipments will also ...
-
I changed my mind, can I return my order?
In an effort to always offer the lowest prices, returns are not accepted and all sales are final. In the event where we authorize a return please note that a 10% restocking fee will be applied.
-
How long does it normally take to process a refund?
For authorized return claims, goWholesale will process returns within ten (10) business days of return receipt. If product condition/quantity matches authorized-returns approval, goWholesale will r...
-
What if I opt out of shipping insurance and my items are damaged/lost?
If you did not include insurance fee in your invoice, you assume your own risk for damaged/lost items during transportation. Our recommendation in this situation is to reach out to the carrier ASAP...
-
Do you provide warranties on your merchandise?
For products marked “refurbished”, goWholesale provides a 90 day warranty from date of product shipment. Each listing will indicate the condition of the product being offered. It is the customers r...
-
Can I return merchandise after I receive it?
In very limited circumstances will goWholesale accept return merchandise after you have received it. If you receive merchandise that has grossly different conditions/quantities than what was listed...
-
Who is responsible to pay for shipping costs?
You are responsible to pay for all shipping charges associated with your order, including fees charged by the carrier for additional delivery services not specified at the time of checkout.
-
What happens if my order is damaged during shipping?
If goWholesale handled shipping and the product arrives damaged, contact Customer Service within (24hr) of receiving your shipment at support@gowholesale.com) immediately when the delivery arrives ...