Danny S.
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Recent activity by Danny S.-
What if I opt out of shipping insurance and my items are damaged/lost?
If you did not include insurance fee in your invoice, you assume your own risk for damaged/lost items during transportation. Our recommendation in this situation is to reach out to the carrier ASAP...
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Do you provide warranties on your merchandise?
For products marked “refurbished”, goWholesale provides a 90 day warranty from date of product shipment. Each listing will indicate the condition of the product being offered. It is the customers r...
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Can I return merchandise after I receive it?
In very limited circumstances will goWholesale accept return merchandise after you have received it. If you receive merchandise that has grossly different conditions/quantities than what was listed...
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Who is responsible to pay for shipping costs?
You are responsible to pay for all shipping charges associated with your order, including fees charged by the carrier for additional delivery services not specified at the time of checkout.
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What happens if my order is damaged during shipping?
If goWholesale handled shipping and the product arrives damaged, contact Customer Service within (24hr) of receiving your shipment at support@gowholesale.com) immediately when the delivery arrives ...
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How long will it take for me to receive my shipment?
Depending on your location and the shipping options you selected, shipments will take in average 1-14 business days to be delivered. Please follow-up on the delivery status directly on the chosen c...
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How long does it take to ship my order?
The shipping process begins once full payment is received. Depending on your location and the shipping options you selected, orders can take from 2 – 4 business days from payment to be shipped.
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Do you ship overseas?
At this time, We only ship within the US.
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Can I arrange my own shipping?
Currently, we do not support a feature for customers to arrange their own shipping on the goWholesale site.
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Why am I being charged sales tax for my order?
You are responsible to pay for all shipping charges associated with your order. For international buyers this includes import duties, taxes and fees associated with importation of goods into your c...